Privacy policy

The Foschini Group Limited and its subsidiaries believe that your personal information is your most valuable asset and that it should be protected.

Collecting your personal information

We may have asked you for personal information, such as your name, identity number, telephone numbers and email address when you:

• Opened an account with us
• Joined our Rewards & More programme
• Shopped with us as
• Entered a competition with any of the TFG brands or
• Visited our website.

How we use your personal information

We use the personal information that we collect from you as follows:

• In the normal course of business to administer your TFG account
• To administer the TFG Rewards & More programme
• To communicate special offers and discounts to you
• If you consented, to contact you about special offers from TFG, including publications, insurance and airtime offers, amongst others
• To maintain the special offer you have taken up with us, and/or to maintain your insurance cover (if applicable) with the relevant service provider

Security

TFG has the best physical, technological and procedural security safeguards in place, which guarantee the safety of your personal information.

Sharing your personal information

• The personal information that we have will be treated as confidential and will not be shared with any third parties unless you have permitted us to do so, or we are required to do so by law, or
• We need to share it with our service providers.

Your choices

• If you'd like us to delete and destroy any of your personal information we will do so.
• If you are a TFG account holder, you will have to pay and close your account, as we need access to your personal information in order to administer your account
• You may request that we amend or update your personal information at any time
• If you request copies of documents containing your personal information, you may have to pay a reasonable fee
• We can refuse to disclose certain information to you or refuse to provide you with documents in terms of the Promotion of Access to Information Act
• From time to time, we may amend this Privacy Statement